Reference
Troubleshooting Tables
What Is Happening
You use an IR extender (not a
“mouse tail”), and it does not
seem to work.
Possible Reason
• The IR sensor on the extender
that receives the remote control
signals may not be facing the
remote control.
• The IR cable on the extender
that sends the signal to the
receiver may not be right in
front of the IR sensor on the
receiver front panel.
• You are using Remote Control 2
which does not transmit IR
signals.
What to Do
• Make sure that the extender that receives the
signal from the remote control is facing the
right way, so that the IR sensor can receive the
remote control signals.
• Make sure that the IR cable on the extender
that sends the signal to the receiver is right in
front of the IR sensor on the receiver front
panel, so that the receiver IR sensor can receive
the signals.
• If doing the above does not solve the problem,
contact the manufacturer of the extenders for
assistance.
• Use an IR extender only with Remote Control
1 which uses IR signals.
• Use the correct remote control.
WATCHING A PROGRAM
What Is Happening
The receiver front panel
Power light is on, but the TV
image:
• is black (no picture)
• is frozen
• has break-ups
• has “snow,”
• shows small squares of
various colours
Possible Reason
• The TV set may not be working
properly
• The TV may be connected to the
wrong input
• If the TV and the receiver are
working properly, there may be
interference with the satellite
signal.
• You have selected an HD mode
your HDTV does not support.
What to Do
• Make sure that the TV set is plugged into an
electrical outlet.
• Make sure the outlet has electrical power.
• Make sure that the TV is turned on and tuned
to the correct input.
• Make sure that the TV brightness and contrast
are adjusted correctly.
• Make sure that the TV is connected properly to
the receiver.
• Make sure that the TV’s text mode and closed
captioned features are turned off.
• Check that the system has been installed
correctly.
• Make sure that all required coaxial cables are
in place, and check that all cable connectors
are tight and dry (for outdoor cables).
• Make sure that the satellite dish has a clear line
of sight to the satellite.
• Check whether branches or leaves have grown
into the line of sight.
• Make sure that the satellite dish is aimed at the
satellite. Check the strength of the signal using
the Point Dish screen, as described on page
12-19. Consult your installer to re-aim the dish,
if necessary, to obtain the maximum possible
signal strength.
• Note the local weather conditions. Heavy rain,
snow, or cloud cover may be interfering with
transmission of the satellite signal. Remove any
snow or other debris which may have collected
on the satellite dish.
• Refer to your HDTV user’s guide.
(43 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Commentaires sur ces manuels