To subscribe to programming,or for assistance with installingor using the system,visit mydish.com/chat or call Customer Service at
2WelcomeChapter 1WELCOMEThank you for choosing DISH. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DB
92TipsChapter 113 Use the UP and DOWN ARROW buttons to select the amount of time the receiver waits before turning off.4 Select Done.Note: Select Def
93Connecting Your Satellite ReceiverWhat you’ll find in this chapter:• CONNECTING YOUR DISH SYSTEM• CONNECTING AN OVER-THE-AIR ANTENNA• SCANNING FOR O
94Connecting Your Dish SystemChapter 12CONNECTING YOUR DISH SYSTEM1 Connect two RG-6 coaxial cables between the SATELLITE IN 1 and SATELLITE IN 2 por
Connections 95Connecting Your Dish System5 Power on the receiver and the TV. Program Remote to Receiver (Step 1 of 5), which is the first step of the
96Connecting an Over-the-Air AntennaChapter 12 CONNECTING AN OVER-THE-AIR ANTENNAIf you want to receive digital channels from an over-the-air antenna
Connections 97Scanning for Over-the-Air Channels1 Verify your over-the-air antenna is installed and connected to the receiver’s OVER-THE-AIR ANTENNA I
98Scanning for Over-the-Air ChannelsChapter 12About Over-the-Air TV BroadcastsOver-the-air TV signals are broadcast by local TV stations from a trans
Connections 99Scanning for Over-the-Air Channels• Broadcasters may choose to multicast, which allows them to provide multiple standard-definition chan
100Using Troubleshooting ToolsChapter 12USING TROUBLESHOOTING TOOLSYour receiver has troubleshooting tools that you can use to solve many common prob
Connections 101Using Troubleshooting ToolsPoint Dish and Check SwitchThe Point Dish and Check Switch screens are helpful to the Customer Service Repre
Introduction 3About Your DISH AccountGuide Conventions• The names of remote control buttons are all uppercase.Example: Press SAT.• On-screen options a
102Using Troubleshooting ToolsChapter 12Notes
117What you’ll find in this chapter:• LIMITED WARRANTY• RESIDENTIAL CUSTOMER AGREEMENT• FCC COMPLIANCEAppendix
118Limited WarrantyAppendixLIMITED WARRANTYThis Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale f
Appendix119Residential Customer AgreementAccessory WarrantyAn accessory is any DISH branded equipment, displaying the DISH logo, excluding the receive
120Residential Customer AgreementAppendixand/or Equipment (as defined in Section 4(A)) pursuant to a Package Plan Agreement that requires you to pay
Appendix121Residential Customer AgreementD. Alterations to Payment Terms. If you paid for a monthly subscription (other than a Pre-Pay Promotion) and
122Residential Customer AgreementAppendix4. EQUIPMENT A. Equipment. In order to receive Services you must purchase or lease certain reception equipme
Appendix123Residential Customer Agreement5. LEASED EQUIPMENT A. Lease Terms. We may choose to lease certain Equipment to subscribers. Unless otherwise
124Residential Customer AgreementAppendixF. DAMAGES LIMITATION. NEITHER WE NOR OUR THIRD-PARTY BILLING AGENTS, NOR ANY OF OUR OR THEIR AFFILIATES, S
Appendix125Residential Customer Agreementlaw or regulation, that provision will be considered modified to the minimum extent necessary to make such pr
4Watching TV NowChapter 11 Press POWER on the front panel to turn on the receiver.2 Press SYSTEM INFO on the front panel to display the receiver’s Sy
126Residential Customer AgreementAppendixService Access Fee $6.00 You subscribe to Racetrack TV but do not subscribe to applicable required minimum p
Appendix127FCC ComplianceFCC COMPLIANCEThe following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication
128FCC ComplianceAppendixCompliance Information StatementEchoStar Technologies L.L.C., 100 Inverness Terrace East, Englewood CO., (303) 706-4000, dec
103Troubleshooting and Remote CodesWhat you’ll find in this chapter:• TROUBLESHOOTING TABLES• REMOTE CONTROL DEVICE CODESReference
104Troubleshooting TablesReferenceTROUBLESHOOTING TABLESUse these tables if you have problems using the system. Look in this section for a descriptio
Reference 105Troubleshooting Tables Message NumbersMessageNumberPossible Reason What to Do002Heavy rain, snow, or cloud cover may be interfering with
106Troubleshooting TablesReference060You may have aimed the satellite dish at one satellite, but selected the option for another satellite on the Poi
Reference 107Troubleshooting TablesChanging Channels Remote ControlWhat Is Happening Possible Reason What to DoYou enter a channel number. The channe
108Troubleshooting TablesReferenceProgram Guide or the Browse Banner What Is Happening Possible Reason What to DoIn the Program Guide, some chann
Reference 109Troubleshooting TablesWatching A Program What Is Happening Possible Reason What to DoThe receiver front panel power light is on, but the
Introduction 5Watching TV NowFinding a Program to WatchIf you want to know more about watching TV, see Chapter 3—Watching TV starting on page 19.Pausi
110Troubleshooting TablesReferenceFavorites Lists Timers What Is Happening Possible Reason What to DoYou press the remote GUIDE button while th
Reference 111Troubleshooting TablesYou set up an event timer for a program that is repeated (such as a regularly scheduled program), but the timer doe
112Troubleshooting TablesReferenceHearing A ProgramCaller ID What Is Happening Possible Reason What to DoThe receiver front panel power light is on a
Reference 113Troubleshooting TablesTelephone for Voice/Data/FAX LocksWhat Is Happening Possible Reason What to DoWhile you are making a telephone call
114Troubleshooting TablesReferenceOrdering a Pay-Per-View Program MenusWhat Is Happening Possible Reason What to DoSomeone orders a Pay-Per-View pro
Reference 115Remote Control Device CodesREMOTE CONTROL DEVICE CODESIncluded with your remote is a list of the manufacturer codes for programming the r
116Remote Control Device CodesReference
129AAccountAdding Channels 46Additional Services 6Information 3, 4Pay Bill 46Review Statement 46All Episodes 54Alternate Language 87ARCHOS portable me
Index 130MPAA RatingNC-17—No One 17 and Under Admitted 38MPAA Ratin—-PG-13—Parents Strongly Cautioned 37MPAA RatingsG—General Audiences 37NR/AP—Not Ra
Index 131Programming Universal Remote 78Recover Button 77SAT Auto-Tune 67SAT Mode 12, 66TV Mode 13, 66VCR Mode 66Resetting Factory Defaults 90Resettin
6Additional ServicesChapter 1Recording and Playing Back a ProgramTake this tour to learn how to make basic recordings of your favorite shows. For mor
Index 132Notes
Index 133Notes
Index 134Notes
Index 135Notes
Index 136Notes
Index 137Notes
Index 138Notes
Receiver InformationWrite the following information in the spaces provided below. You may need to provide this information if you call the Service Cen
Introduction 7About Satellite TV ReceptionABOUT SATELLITE TV RECEPTIONSatellite television uses satellites in a stationary orbit over the Earth to del
8Moving On-screen LogoChapter 1MOVING ON-SCREEN LOGOWhenever the receiver is turned off using the remote control or front panel POWER button, the DIS
9About Your Satellite ReceiverWhat you’ll find in this chapter:• SATELLITE RECEIVER OVERVIEW• SATELLITE RECEIVER FRONT PANEL• SATELLITE RECEIVER BACK
10Satellite Receiver OverviewChapter 2SATELLITE RECEIVER OVERVIEW• This receiver is an advanced MPEG-4 dual-tuner, single-TV high-definition (HD) sat
Satellite Receiver 11Remote ControlREMOTE CONTROLThe remote control gives you access to all the features of your satellite receiver. You can set up th
Warning and Attention SymbolsYou must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
12Remote ControlChapter 2Remote Control Buttons—SAT ModeTo use the features described in this section, makesure you are in SAT mode by pressing the S
Satellite Receiver 13Remote ControlRemote Control Buttons—TV ModeTo use the features described in this section, makesure you are in TV mode by pressin
14Remote ControlChapter 2Remote Control Buttons—DVD ModeTo use the features described in this section, makesure you are in DVD mode by pressing the D
Satellite Receiver 15Using the On-screen MenusUSING THE ON-SCREEN MENUSThe on-screen menus make using the receiver and selecting programs quick and ea
16Using the On-screen MenusChapter 2Selecting Menu OptionsWhen you select a menu option, that option takes effect right away. You can select a menu o
Satellite Receiver 17Using Text FieldsUSING TEXT FIELDSWhen you use features on the receiver, you might be required to enter information, such as the
18TipsChapter 2TIPS• If you do not do anything in a menu for several minutes, the menu automatically closes. This discards any changes you made and d
19Finding Programs to WatchWhat you’ll find in this chapter: • CHANGING CHANNELS• USING THE PROGRAM GUIDE• USING THE BROWSE BANNER• USING THEMES AND S
20Changing ChannelsChapter 3CHANGING CHANNELSThere are two basic ways to change the channel on your satellite TV receiver:• Use UP and DOWN ARROWS on
Watching TV 21Using the Browse Banner• The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all avai
iImportant Safety Instructions ...viiIntroduction ...1WELCOME...
22Using Themes and SearchChapter 3When the Browse Banner is open, the program information of the current channel displays at the top of the screen, a
Watching TV 23Using Themes and SearchUsing Themes1 Press THEMES on your DISH remote control.2 Select a theme.3 Select a sub-theme.4 Select Get Results
24TipsChapter 3Using Search HistoryAfter you have searched previously for programs or other information, your receiver builds a history. You can use
25Available Pay-Per-View ServicesWhat you’ll find in this chapter:• PAY-PER-VIEW• DISH ON DEMAND• CONSIDERATIONSPay Per Programs
26Pay-Per-ViewChapter 4PAY-PER-VIEWTo order Pay-Per-View programs using your remote control, you must connect the receiver to an active phone line or
Pay Per Programs 27DISH On DemandDISH ON DEMANDDISH On Demand is DISH’s Video On Demand service. Enjoy Movies On Demand and other exciting DISH On Dem
28ConsiderationsChapter 4CONSIDERATIONSKeep in mind these important considerations about Pay-Per-View and On Demand programs.• When you confirm an or
Pay Per Programs 29ConsiderationsReviewing Orders1 Press MENU on your DISH remote control. Select System Setup and then Purchase History. The Purchas
30TipsChapter 4TIPS• You can set up the receiver to record Pay-Per-View programs. See page 58 for more details.• You can prevent others from ordering
31Setting Up and Using Favorites ListsWhat you’ll find in this chapter:• WHAT ARE FAVORITES LISTS?• CREATING OR CHANGING FAVORITES LISTS• NAMING FAVOR
Table of Contents iiWatching TV ...19CHANGING CHANNELS...
32What are Favorites Lists?Chapter 5WHAT ARE FAVORITES LISTS?Favorites Lists are custom lists of your favorite channels. You can create and change th
Favorites Lists 33Naming Favorites Lists1 Press MENU on your DISH remote control. Select Preferences, and then Favorites.2 Select the list that you w
34Using Favorites ListsChapter 5USING FAVORITES LISTSPress GUIDE to open the Program Guide. Press GUIDE again to select the next Favorites List. Pres
35Securing Your ReceiverWhat you’ll find in this chapter:• WHAT ARE LOCKS?• CREATING OR CHANGING RATINGS LOCKS• CREATING OR CHANGING CHANNEL LOCKS• LO
36What are Locks?Chapter 6WHAT ARE LOCKS?Locks allow you to password-protect programming based on ratings or on a channel-by-channel basis. When you
Locks 37Creating or Changing Ratings Locks1 Press MENU and select Locks.2 If the receiver is locked, enter the password using the NUMBER PAD. The rece
38Creating or Changing Ratings LocksChapter 6R—Restricted. Children Under 17 Require Accompanying Parent or Adult Guardian. An R-rated motion picture
Locks 39Creating or Changing Ratings Locksyounger children. The theme itself may call for parental guidance and/or the program may contain one or more
40Creating or Changing Channel LocksChapter 6CREATING OR CHANGING CHANNEL LOCKSYou can lock any channel, including Pay-Per-View and over-the-air chan
Locks 41Locking or Unlocking Pay-Per-View ChannelsLOCKING OR UNLOCKING PAY-PER-VIEW CHANNELSThis locks all Pay-Per-View channels so that a password mu
Table of Contents iiiDigital Video Recording ...47WHAT IS DVR?...
42Locking or Unlocking the Front PanelChapter 63 Select Hide Adult to remove the adult channels from the channel lists or Show Adult to display the a
Locks 43Creating or Changing a PasswordCREATING OR CHANGING A PASSWORDSet up your password before using the receiver locks.1 Press MENU and select Loc
44Locking and Unlocking Your ReceiverChapter 6LOCKING AND UNLOCKING YOUR RECEIVERYou must lock the receiver for any receiver locks you set to take ef
45Interacting with Your TVWhat you’ll find in this chapter:• DISHHOME• CUSTOMER SERVICEInteractive TV
46DishHOME Interactive TVChapter 7DISHHOME INTERACTIVE TVPress DISH on the remote control to access the DishHOME features available with your service
47Recording and Pausing ProgramsWhat you’ll find in this chapter:• WHAT IS DVR?• PAUSING A PROGRAM• REVERSING, FAST FORWARDING, AND SKIPPING• SLOW MOT
48What is DVR?Chapter 8WHAT IS DVR?The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back
Digital Video Recording 49Reversing, Fast Forwarding, and SkippingREVERSING, FAST FORWARDING, AND SKIPPINGThis section describes how to use the DVR bu
50Recording a Live ProgramChapter 8RECORDING A LIVE PROGRAMUse these steps to record a live program. Keep in mind, if you tune to a program after it
Digital Video Recording 51Deleting Recorded ProgramsDELETING RECORDED PROGRAMSUse these steps to delete previously-recorded programs. 1 Press DVR t
Table of Contents ivCustomizing Receiver ...79USING MULTIMEDIA ...
52Enabling Record LinkChapter 8ENABLING RECORD LINKYour receiver has a timer feature called Record Link. This feature sends data (audio, video, and o
53Setting Up and Using Timers What you’ll find in this chapter:• TIMERS AND RECORDINGS• USING THE TIMERS LIST• USING THE DAILY SCHEDULE• CREATING AN A
54Timers and RecordingsChapter 9TIMERS AND RECORDINGSA timer is your instruction telling the satellite receiver the programs you want to view in the
Record Future Programs 55Using the Timers List• You can override a specific timer's priority by skipping or restoring a specific program. Select
56Using the Daily ScheduleChapter 9USING THE DAILY SCHEDULEThe Daily Schedule lists the timers that are planned for today, up to nine days in the fut
Record Future Programs 57Using the Daily ScheduleWhen a Timer Starts a RecordingFor two minutes before an timer starts a recording, the receiver may d
58Creating an Automatic TimerChapter 9CREATING AN AUTOMATIC TIMER1 Find the program that starts in the future to record using the Program Guide or Br
Record Future Programs 59Creating a DishPASS™ Timer6 Select the channel (satellite or over-the-air), using the remote control ARROWS or NUMBER PAD to
60Deleting a TimerChapter 95 Enter your search term. You can use the on-screen keyboard or the remote control’s alpha-numeric keypad while the highli
Record Future Programs 61TipsTIPS• Make sure the Updates feature is enabled as described on page 91. This feature ensures the Program Guide has the mo
v1 Read these instructions.2 Keep these instructions.3 Heed all warnings.4 Follow all instructions.5 Do not use the apparatus near water.6 Clean only
62QuestionsChapter 9Notes
63Setting Up Your Remote ControlWhat you’ll find in this chapter:• IMPROVING RECEIVER CONTROL• OPERATING OTHER DEVICES• THE RECOVER BUTTON• SENDING DI
64Improving Receiver ControlChapter 10IMPROVING RECEIVER CONTROLThese instructions help you improve your remote control settings to best operate your
Remote Control Setup 65Improving Receiver ControlChanging the Remote Control Address Because UHF signals travel long distances and go through walls, a
66Operating Other DevicesChapter 10OPERATING OTHER DEVICESTo use the remote control to operate other devices (such as a TV, VCR, DVD player, tuner, a
Remote Control Setup 67Operating Other DevicesSAT Auto-TuneMost snowy, blue, or black screen issues occur because the TV is set to the wrong channel.
68Operating Other DevicesChapter 10Enabling and Disabling SAT Auto-TuneNote: SAT Auto-Tune is enabled by default; however, the channel must be set (s
Remote Control Setup 69Operating Other DevicesSetting Auto-Tune for DVD/VCRYou can set Auto-Tune for your DVD and/or VCR. Auto-Tune allows you to retu
70Operating Other DevicesChapter 10Combination DevicesIf you are programming the remote to operate a combination device, such as a TV/VCR or a TV/DVD
Remote Control Setup 71Operating Other DevicesProgramming Using Device Codes ScanIf the code for your device is not listed in the Remote Codes (separa
viSafety26 Use an outlet that contains surge suppression or ground fault protection. During an electrical storm or when the receiver is left unattend
72Operating Other DevicesChapter 10The remote control can learn commands in one of two ways:• You can follow the instructions for using device codes
Remote Control Setup 73Operating Other Devices4 To start learning commands for this mode, select one of the folowing choices:• If you have found a cod
74Operating Other DevicesChapter 10Checking the Device CodesYou can find out what device code you’ve set for each remote control mode (TV, DVD, and A
Remote Control Setup 75Operating Other DevicesSwitching Between TV and Tuner/Amplifier Volume ControlWhen the remote control is setup to operate your
76Operating Other DevicesChapter 103 Press the PLUS side of the VOLUME button.4 Press 0.5 Press POUND (#). The TV button flashes three times.To confi
Remote Control Setup 77The Recover ButtonTHE RECOVER BUTTONUse RECOVER if you accidentally change the TV channel or video input and have a snowy, blue
78Sending Discrete Power On and OffChapter 10SENDING DISCRETE POWER ON AND OFFDiscrete power ON and power OFF IR commands are used when programming m
79Personalizing Your Satellite ReceiverWhat you’ll find in this chapter:• USING MULTIMEDIA• USING CALLER ID• CUSTOMIZING THE GUIDE AND CHANNEL LISTS•
80Using MultimediaChapter 11USING MULTIMEDIAPhotosYou can transfer photos from compatible USB storage devices and cameras to view on your TV using yo
Customizing Receiver 81Using MultimediaViewing Photos on Your Receiver1 Press MENU and select Multimedia.2 Select My Photos under My DISH Receiver.3 S
1Introduction to DISH ServicesWhat you’ll find in this chapter:• WELCOME• HOW TO USE THIS GUIDE• ABOUT YOUR DISH ACCOUNT• WATCHING TV NOW• ADDITIONAL
82Using MultimediaChapter 11To use the external hard drive feature:1 Purchase a USB 2.0 hard-disk drive from a local consumer electronics store.2 Con
Customizing Receiver 83Using Caller IDUSING CALLER IDIf you subscribe to Caller ID from your local phone company and your receiver is connected to a p
84Using Caller IDChapter 11Caller ID ScreensWhen you receive a call, you will see a Caller ID popup screen.Select OK to dismiss the message. If you d
Customizing Receiver 85Customizing the Guide and Channel ListsCUSTOMIZING THE GUIDE AND CHANNEL LISTSYou can set up the on-screen Program Guide to lis
86Customizing the Guide and Channel ListsChapter 11• Large. Choose this option if you’d like to see video in the upper right corner and four rows of
Customizing Receiver 87Changing LanguagesCHANGING LANGUAGESYou may be able to change the language of some programs. An alternate language may not be a
88Using Closed CaptioningChapter 11USING CLOSED CAPTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the fe
Customizing Receiver 89Setting Up Audio OutputSETTING UP AUDIO OUTPUTThis receiver uses HDMI or an optical port for outputting digital audio. The HDMI
90Resetting to Factory DefaultsChapter 11• Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range is wider, which makes th
Customizing Receiver 91Scheduling Receiver UpdatesSCHEDULING RECEIVER UPDATESThe receiver comes scheduled to update the Program Guide at 3:00 am every
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